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Payday loan providers face razor- razor- razor- sharp critique as complaints increase 130%

Payday loan providers face razor- razor- razor- sharp critique as complaints increase 130%

Financial Ombudsman provider claims conduct by some companies in sector happens to be unsatisfactory

The finance industry’s adjudicator has criticised the “unacceptable” behavior of some payday loan providers after having a 130per cent increase in complaints, which it stated goes beyond the techniques of recently collapsed industry frontrunner Wonga.

The Financial Ombudsman provider (FOS) stated the rise contributed to a 14per cent increase in complaints throughout the sector that is financial which reached a five-year a lot of 388,392 on the one year to March.

The increase in payday lending complaints significantly more than offset a drop in PPI complaints, which accounted for fewer than 1 / 2 of brand brand brand brand new disputes for the very first time in a ten years, because the August due date for claims looms.